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Business Processes

Business Processes

Making organizations more resilient and adaptable and "marrying" processes with their data to become more data-driven as a company is becoming increasingly important as a key competence for building sustainable competitive advantages.

We help you design and implement an organization and processes that perform at the highest possible level.

Business process management

Only efficient processes will ensure that companies remain competitive, which is why business process management (short: BPM) is one of the key success factors for thriving companies.

TMG offers you methods and solutions that will create transparency to your process landscape in the shortest possible time. By applying modern methods and data-driven analyses, coupled with our experience in business process management and the use of innovative tools, we are able to conduct a status assessment, develop measures for business process optimization and implement these together with you at short notice.

End-to-End Process Design

Business processes are the central nervous system of your company and therefore constitute one of the key competences for building and expanding sustainable competitive advantages. If companies want to continue to operate successfully in the market, they must consider, internalize and embody business processes end-to-end. This is the essence of business process management and business process reengineering. Special focus is placed on the customer's core processes: from ordering to delivery, from product idea to market phase-out, from demand to storage.

It is critical for success that companies act in a process-intelligent and data-driven manner. This means that they must take a process-oriented approach, continuously scrutinizing and improving all their business processes. A coordinated process world not only optimizes and structures processes in your day-to-day activities. By implementing process optimization, process re-engineering and process re-design you also orchestrate the achievement of your corporate goals across all areas and create transparency about the actual performance of your organization.

As process consultants with many years of experience and expert knowledge, we are happy to support you in optimizing and redesigning your business processes applying our well-proven methods and the best practices we have established.

Process Mining & Analytics

Almost all major industrial companies are now working with process models that describe and document exactly how their business processes should run. However, in day-to-day operations, the actual processes employed often deviate from these target specifications – sometimes more, sometimes less. Why this happens and how much it affects cost efficiency is usually not understood, mainly because those responsible for these processes shy away from the enormous effort that such a cause analysis requires.

However, using the method of process mining, a data-driven business process analysis, it is possible to perform process analyses much faster and more accurately than in the conventional way. Using process-inherent data, this technology makes inefficiencies and anomalies in the processes transparent in an automated, software-supported manner. This makes "process mining" an important tool for identifying short-term levers for tapping substantial cost and efficiency potential, and for monitoring these in the long term.

Our process consultancy enables you to achieve full transparency of your processes using the process mining method within a very short time in a project or through permanent implementation.

BPM Strategy & Organization

Business Process Management (BPM) enables the assignment of responsibility for a company's processes within its own organization. In addition, a suitable BPM alignment can significantly strengthen the overall corporate strategy and the achievement of corporate goals.

The development of an independent business process organization (BPM organization) based on the corresponding BPM strategy creates clearly defined responsibilities within the organization for the maintenance, agile further development and optimization of business processes, aligned with a uniform target vision. Our targeted approach allows companies to manage their own process worlds close to the needs of the market and to continuously optimize them, even in a dynamic, highly competitive and volatile environment.

BPM Toolchain

The days of drawing business processes in classic office applications are a thing of the past. Modern BPM requires more than the pure visualization of processes: collaboration along processes, integration and evaluation of real-time process data, automation of processes using workflows or robotic process automation (RPA).

The number of service providers in this area is constantly growing, making it more and more challenging for companies to find the right application for their individual use cases. In doing so, it is important to consider both the requirements of the business departments and the integration into your IT landscape and to identify the best fit for your company.


With our experience as consultants from numerous digitalization and process projects, we, at TMG Consultants will be happy to support you in building your BPM toolchain and integrating your data world into your business processes.

Organizational Design

As experienced organizational consultants, we provide you with comprehensive advice on all topics related to organizational development. Jointly with you, we design the optimal organizational solution for your specific company situation. The effectiveness of the solution is paramount for us.

Optimal strategy alignment

The manufacturing industry worldwide is experiencing a phase of unprecedented dynamics of economic change. Whether a company profits from these changes or suffers from them depends to a large extent on its management. It is their responsibility to prepare the business strategically for the new challenges and to develop the right organization. As is well known, any strategy is only as good as its implementation. When defining the "right" organization and designing structures and processes to best suit the company, the business model, corporate culture and specific customization must be carefully balanced. If this cannot be achieved, there is a high risk that the organizational project will fail: the organizational structure that has been developed is then ideal "on paper" at best. However, such a solution is only partially viable and expedient.

Process based organizational structure

Digitalization, electromobility and other influencing factors are causing substantial changes within organizations. This results in completely new demands on the organizational structure of the company. Organizational design as a core task of top management is more topical than ever.

However, the modern organization does not exist as an end in itself. Rather, the focus is on securing the creation of value in the company and thus an alignment with operational and business processes. It is a matter of ensuring an organization that is sufficiently stable and follows both processes and strategy, while at the same time being able to deal flexibly with change.

Our services cover the essential areas involved in transforming an organization. However, we never look at these in isolation, but always consider the many interactions in an integrated way. Our focus is on the issues of organizational structure, optimization of indirect functions and network design.

We, at TMG Consultants, support you in the design of organizational structures in line with your strategy, from analysis to conception and implementation. The focus is on optimizing organizational structures, tailoring cross-divisional functions and corporate centers, defining areas of responsibility, and maximizing the range and depth of management.

Governance models

To achieve strategic goals, management must be based on clearly defined rules, roles and responsibilities. The governance models of TMG Consultants focus on the management model that promotes the structures and processes in the company by defining, publishing and rolling out fundamental rules. Especially the increasing market dynamics, globalization and democratization of information demand a rethinking of the cooperation model of manufacturing companies. Typical concerns of our customers are:

  • The role of the headquarters in interaction with decentralized units
  • The interaction of global responsibilities, functional responsibility and regional responsibility
  • Designing cross-company business processes while taking into account local and regional freedoms
  • Wie kann ein Gleichgewicht zwischen unternehmenseinheitlichen Standards und geschäftsspezifischer Individualität hergestellt werden?

Control models

The management of companies is driven by key performance indicators. Derived from the strategic guidelines, TMG Consultants work with our clients to define an industry- and business-specific performance measurement system across all levels of the organization. The strategy serves as a guideline and framework for the development of the system. The central key to success is the translation of strategic guidelines into quantifiable control parameters. This gives you transparency and enables you to control and monitor

  • the performance of your organization,
  • underlying processes (planning, activity allocation, control and reporting),
  • organizational conditions (role model/governance) and
  • IT performance.

The key is to link and coordinate control models from corporate strategy to the operational units.

Targeted digitalization

New business model & product innovations